Shipping

Hi there! Here’s what you need to know about shipping with us:

Processing Time:
We’ll get your order ready in 1-2 business days. Just a heads up, this doesn’t include the time it takes for shipping.

PO Box & APO U.S. Addresses:
If you have a PO Box or APO address in the U.S., your order will be shipped via USPS. Unfortunately, we don’t ship to international PO boxes.

Lost or Stolen Packages:
Once your package leaves our hands and is with USPS, UPS, or another carrier, it’s their responsibility. We can’t track or replace packages that are lost or stolen once they’re marked as “delivered.”

Damaged Packages:
If your package arrives damaged, please let us know right away! Contact our Customer Care team at maxinecustomerservice@gmail.com within 48 hours of receiving your order.

Double-Check Your Info:
Before you finalize your order, make sure all your details are correct. If you’re picking up your order in person, select “LOCAL PICKUP” at checkout.

International Orders – Duties & Taxes:
We don’t control international tariffs or duties, so there might be extra fees charged when your order arrives. If you use a promo code, taxes and duties will be based on the original price. Customs will see the original price on the shipping label.

Thanks for shopping with us!